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Legal

Privacy Policy

Effective Date: August 23, 2026

This Privacy Policy explains how Simple Companies, LLC, doing business as Healthy Roof ("Healthy Roof," "we," "us," or "our"), collects, uses, and protects your information when you visit thehealthyroof.com (the "Site") or communicate with us by phone, text/SMS, or chat.

1. Who We Are

2. Information We Collect

When you request an instant estimate, use our chat widget, or otherwise contact us, we may collect:

  • Name
  • Phone number
  • Email address
  • Property address
  • Roof/property details entered into the estimate tool
  • Messages you send us through chat, SMS, or our contact forms

3. How We Use Your Information

We use the information you provide to:

  • Generate and follow up on roofing estimates
  • Contact you by phone, email, or text regarding your inquiry, appointment, or service
  • Respond to customer service requests, including through AI-assisted chat and voice tools
  • Improve our services and Site

4. SMS/Text Messaging

If you provide your phone number, you may receive text messages from Healthy Roof related to your estimate, appointment, or customer service inquiry, including messages sent through automated or AI-assisted systems.

  • No mobile opt-in data or phone numbers collected for SMS consent purposes will be shared with third parties for their own marketing or promotional purposes.
  • You may opt out of text messages at any time by replying STOP.
  • Message and data rates may apply; message frequency varies.

5. Third-Party Service Providers

We use third-party platforms to operate parts of our Site and business, which may include:

  • An instant estimate/quoting tool (Roofle) that collects your name, address, email, and phone number to generate your estimate and pass your information to us for follow-up
  • A customer communication platform (GoHighLevel) used to manage calls, text messages, and chat, including AI-assisted messaging
  • Website hosting and analytics providers

These providers process your information on our behalf and are not authorized to use it for their own independent marketing purposes.

6. How We Share Information

We do not sell your personal information. We may share your information:

  • With service providers who help us operate our business (see Section 5)
  • If required by law or to protect our legal rights
  • With your consent

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Your Choices

  • Text messages: Reply STOP to any text to opt out.
  • Email: You may unsubscribe from marketing emails using the link provided in those emails.
  • Contact us: You may contact us at info@thehealthyroof.com to ask about the information we have collected about you.

9. Cookies

Our Site may use cookies or similar technologies to improve functionality and understand how visitors use the Site. You can control cookies through your browser settings.

10. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

Simple Companies, LLC d/b/a Healthy Roof

2059 Breton Road SE, Grand Rapids, MI 49546

Email: info@thehealthyroof.com

Phone: 616-284-1925